Ensure the room is prepared to required standards and meets specific needs of guest.

确保所有房间按照规定准备好，并能达到客人具体的要求。

Greet guests on arrival at the club lounge and escort the guests to their room.

在重要客人到达日向客人问候，并引领客人至行政楼层房间做登记准备。

Liaise with management over any issues that may have arisen on guest’s arrival.

在客人到达日引起的任何问题联络管理层并共同解决。

Become familiar with areas of local interest, locations, general community activities, theatre productions, sporting and cultural events, etc.

熟悉景点景区，团体活动，戏剧演出，体育运动盛会和地域文化盛会。

Liaise with other departments over servicing requirements of room and guest.

联络其他相关部门为客人及其房间服务。

Liaise with GSO and concierge in the lobby and at the airport for bidding farewell to the guests who stayed at the Club Floors.

与前台人员和机场代表配合迎接和欢送客人。

Find new ways to exceed guest expectation during the guests stay.

在客人入住期间寻求新方式超越客人期待。